InvoTech strives to ensure that our clients obtain the maximum benefits our systems offer. With InvoTech's regular system enhancements, it's important that both seasoned users and recently hired staff stay current with the latest changes and new features of our systems.

We encourage our clients to contact InvoTech This e-mail address is being protected from spambots. You need JavaScript enabled to view it with any questions regarding their systems. Our highly experienced Customer Support team is trained in trouble-shooting and resolving support issues in the most efficient manner possible.  In fact, 80% of all issues are resolved during the initial call.

In addition, InvoTech offers both on-site training and training over an Internet meeting. Contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it to ask about our current on-site training specials or to schedule a training session over an Internet meeting.

"I just wanted to reach out and extend my thanks for the additional training."

Kristine Pfeifer, Director of Room Operations, JW Marriott Chicago

The Security Patrol Manager utilizes RFID tags or touch-tags placed strategically around the property to ensure that the premises have been patrolled as expected.  

We concentrated on two parts of the Patrol Manager: the download station and reporting.

In an effort to make the Patrol Manager more efficient, we were able to speed up the Patrol device download by 50% and automatically clear the old data from the device at the same time.

The reporting for the Patrol Manager has been rebuilt from the ground up to take full advantage of Microsoft SQL Server databases thus

In addition, we have created a new report called the Patrols by Officer report. This enables department Managers and Directors to identify accountability and allows the range of usage between officers to become more clearly defined.

The GIMS™ Uniform System enhancements were focused on giving the already powerful reporting system a boost by adding additional options to the filters. This gives the user more reporting flexibility and range.


Below is a partial list of the enhanced reports